Effective date: [To be finalized]
This Privacy Policy describes how Vector Route Systems ("we", "us", "our") collects, uses, and shares information in connection with the Vector Route Systems logistics platform (the "Service").
We collect account information you provide (such as name and email), information your company enters into the Service to operate its logistics workflows (such as dispatch, driver, and vehicle records), and information generated by using the Service (such as call logs and audit records).
We use information to provide and operate the Service, to communicate with account holders, to maintain security and audit trails, and to comply with legal obligations.
We share information with service providers who help us operate the Service (for example, infrastructure, telephony, and automation providers engaged by your company), and as required by law. We do not sell personal information.
If your company uses the Service to process personal data of your own drivers, customers, or personnel, your company acts as the data controller for that data and Vector Route Systems acts as a data processor. Business customers with these requirements may need a Data Processing Agreement with us — see that page for details.
We retain information for as long as needed to provide the Service and as required for legitimate business or legal purposes, consistent with your company's configuration and instructions.
Depending on your location and role, you may have rights to access, correct, or request deletion of information. If you are an individual whose data was entered by a business customer using the Service, please contact that business directly, as they control that data.
Questions about this Privacy Policy can be sent to privacy@vectorroutesystems.com.
We may update this Privacy Policy from time to time.